| Företag | TeslaSe mer |
 Adress | Stockholm, Stockholm |
 Arbetsform | Full-time |
| Kategori | Admin & Drift |
Arbetsbeskrivning
- Drive performance on a regional, country and local location level, focusing on optimization of critical KPIs, such as workforce productivity and utilization, service appointment backlog and waiting time, quality of repairs, customer satisfaction and more.
- Critically contribute to development and execution on the service strategy at a regional level, manage targets and provide service teams with a standardized set-up for success (excellence in data, insights, processes, and systems).
- Keep field leaders accountable to take action on the improvement actions identified.
- Ensure to develop and communicate a turn-by-turn roadmap for the field managers to achieve stated P&L objectives.
- Stay closely connected to the service locations, supporting their needs to drive performance improvements.
- Constantly strive to identify, raise and execute on improvement opportunities within people, process and systems.
- Identify and drive improvements to the Service P&L.
- Support the needs of regional leadership to drive Service Performance excellence.
- Be a deep insider and a passionate bar-raiser of the Service Performance in your region.
Begäran
- Strategic thinker who can act and think at both macroand micro levels of leadership.
- A background of interrogating data and identifying correlationsto act on business improvements.
- Excellent organization skills, with experience ofhigh-level reporting.
- Experience of working in an agile environment, whereyou have responded quickly to changing business needs.
- Excellent analytical and numerical skills with anability to express your ideas with numbers. A proven background in datamanagement, analytics, data science or similar.
- Ability to translate complex data into strategy andunderstandable insights.
- Natural skills for solving complex problems with manystakeholders
- A creative mindset that thinks outside the box and caninvent new solutions to problems.
- Excellent communication skills to secure anyinformation needed to reach all parts of the organization. Ability to developcollaborative & respectful relationships and act as a trusted partner toothers within the organization.
- Strong bias for action, eager to learn,result-oriented and flexible to adapt quickly to change and prioritizeappropriately.
- Excellent prioritization, time management andorganizational skills and experience establishing guidelines in these areas forothers.
- Intense desire to be on the leading edge, in afast-paced environment. Deep passion for our customers, ourpeople, change and improvements.
- Digitally savvy and data-driven decision makingapproach – securing fact-based decisions.
- Flexible to travel as needed.
- Excellent written and spoken English. AdditionalEuropean language a plus.
- Strong analytical IT skills, including advanced use ofExcel.
Refer code: 719037. Tesla - Dagen innan - 2024-03-27 11:02
