Adress
ArbetsformWhat we do and why that is important
Satisfied customers are the heart of every business. Satisfied customers, through their loyalty and advocacy, are the driving force behind growth. This is why we, at Connectel, put customer satisfaction at the forefront of everything we do. Our unwavering dedication is to develop and guide our clients, providing technical solutions that improve operations, insights that improve processes and training that develops service skills.
At Connectel, we empower businesses to deliver great customer service. This involves enhancing the way they engage and interact with their customers through contact center software, allowing businesses to forge meaningful connections with their customers. By harnessing the power of our solutions, our customers can optimize their operations, streamline workflows, and deliver personalized experiences.
Our ambition is to make it easier for our customers to make their customers happy. We learned early on how different companies and organizations have different needs and expectations of a customer service system. It is therefore vital for us to offer a solution that is flexible and scalable, and where our customers can gather all communication in one safe place.
If you have a passion for sales and technology and want to help companies and organizations on their journey, you might want to consider joining us in our Sales Development Team as a Sales Development Representative.
As a Sales Development Representative, you will;
- develop knowledge of local markets, identify networking opportunities and potential customers by finding the decision-makers
- establish and maintain customer relationships to increase referrals and market share
- be handling lead qualification and lead nurturing, reconnecting and building relationships to help continuously build the sales pipeline
- be the first point of contact in the sales process, escorting the customers through the process, understanding the business of our customers and how Connectel can add value to their customer service experience, creating buy-ins for the proposed solutions
- be part in creating high-level customer strategies and roadmaps on how to increase the business volume in your region
- update and manage sales activities, leads and company information in our CRM
Experience and skills you bring;
- experience in business-to-business sales, retail sales, inside sales, customer service, prospecting or equivalent, previous experience in partner or public Bid sales management is a plus
- a strategic mindset, an ability to create long-term goals and you know how to achieve them
- a curiosity with an eagerness to learn and make new connections with partners and prospects, you are genuinely interested in understanding your customers and their needs
- excellent written and verbal communication skills, you are a confident communicator, comfortable speaking with managers, executives, i.e., an ability to represent Connectel externally
- you know that it is your time to shine when meeting a customer and you agree to that every interaction with a customer is the most important interaction, yet
- a strong work ethic, an ability to adapt to rapidly changing environments and a professional attitude at all times
- knowledge of SaaS is a plus
Professional level in English is a must, along with one additional language; either French, German, or Spanish.
Good to know
Connectel has a CBA, “kollektivavtal”.
Preferably you live in the Stockholm area. You will be part of Connectel's Sales team based at the Stockholm Office.
Working at Connectel means working in a close-knit team with unwavering dedication to develop and guide our clients. We play as a team, we deliver as a team, we win as a team, we lose as a team. We expect a high degree of responsibility, and accountability from everyone. In return, you will be recognized and appreciated in many ways.
