Adress Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Description:
We are looking for a Senior CITRIX Support Specialist to join our dynamic team
What You Will Work On:
Understand Citrix technology solutions and their benefits.
Act as the second-line support for Citrix-related issues.
Serve as the Single Point of Contact for other IT support units and suppliers.
Implement Standard Operating Procedures for the Service Desk when necessary.
Drive projects and assignments within the portfolio.
Act as a liaison between users, other IT support units, and suppliers.
Communicate changes effectively.
Provide support in the following areas: Citrix Cloud, basic Citrix Cloud suite, daily case management, collaboration ServiceDesk, and Onsite support.
What You Bring:
Basic knowledge of Citrix PVS, including creation, administration, and maintenance of vDisks.
Familiarity with environment management via Citrix Director (help-desk functionality).
Understanding of network setup, cache types, and streaming services.
Experience with PVS Server upgrade and Nutanix.
Basic knowledge of Active Directory and Group Policy Objects (GPO).
Understanding of VMware vCenter, including creation, administration, and maintenance of vCenter.
Familiarity with VMware ESXi/vCenter, computing, virtualization software, and services.
Proficiency in profile management and Windows Server administration.
Well-documented knowledge of Windows 10, with a merit for Linux knowledge.
Desired Attributes:
Strong technical and analytical skills.
Attention to detail and a focus on quality.
Ability to comprehend system manuals and documentation related to computer and software operations.
Effective problem-solving and follow-up abilities.
Excellent oral and written communication skills.
Self-motivated with the ability to prioritize tasks.
Strong initiative and personal drive.
Cultural awareness.
Positive attitude, flexibility, and a customer-centric mindset.
