AdressAcne Studios is recruiting a Wholesale Operations Coordinator, with the task of coordinating the support for our Wholesale department and Wholesale clients worldwide. In this role you will get the opportunity to work in a progressive fashion house where you will learn and manage a wide variety of tasks in collaboration with both internal functions and external partners. You will ultimately contribute to Wholesale customer satisfaction and overall business performance. The position is temporary, covering a parental leave absence for one year starting on March 1st, 2024. You will be part of the Commercial operations department where you will report to the Wholesale Operations Manager and you will be based at our headquarters in Stockholm.
CULTURE OF COLLABORATION
We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.
WHAT YOU WILL DO
As Wholesale Operations Coordinator your main contribution will be to handle the daily Wholesale Operations tasks where order management and support are the main responsibilities. You will report to Wholesale Operations Manager. You will play a vital role in ensuring wholesale customer satisfaction and you will contribute to overall business performance by:
- Handling daily Wholesale Operations and order management including shipment- and returns workflows et c.
- Operational support across departments within Acne Studios. Involves support towards our Wholesale organization, Supply Chain operations and Finance department.
- Ad-hoc administrative tasks in response to client needs, such as providing delivery schedules, communicate guidelines, general support and more.
- Review and drive continuous improvement of wholesale processes to reduce complexity in workflows
- Represent the Wholesale Operations department in various projects and in continuous system improvement processes.
- Work actively to ensure that the Wholesale Operations department fulfills objectives, such as delivery result targets and service levels set by the Commercial department.
WHO YOU ARE
You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.
Specific personal qualities for this role:
- Organized and excels in task organization with attention to detail
- Proactive and initiative-driven, anticipates needs and takes action for best outcomes
- Detail-focused and ensures precision in all work aspects
- Effective communicator, skilled in engaging with both internal and external partners
- A practical achiever efficiently turns plans into action
- Adaptable team player contributes to collaborative efforts for collective success
Specific experience and knowledge for this role:
- At a minimum, a bachelor's degree in business administration, economics or similar
- Experience from working in retail, fashion and/or customer service and is meriting
- Strong numerical/analytical and problem solving skills
- Strong communication skills and a service mindset
- Proficient in operating within Acne Studios IT-structure, i.e. ERP (Dynamics D365), WMS, BI / Qlikview, Centric PLM as well as developed MS Office skills (particularly Excel, Word and PowerPoint)
- Fluency in English and Swedish is required, additional language skills are meriting
What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.
