Team Leader at Red Sightseeing
Are you passionate about tourism and adept at leading teams to success? Red Sightseeing, a leading provider of exceptional tourism experiences, is seeking a dynamic and experienced individual to join our team as a Team Leader. This role requires fluency in English and either Spanish or German, along with a solid background in the tourism industry and preferably, education in tourism management or a related field.
Position: Team Leader
Company: Red Sightseeing
Location: Stockholm
Responsibilities:
- Lead and motivate a team of tourism professionals to ensure exceptional customer service and experiences.
- Coordinate daily operations, including scheduling, staff training, and performance management.
- Oversee the implementation of tour itineraries, ensuring adherence to quality and safety standards.
- Act as a point of contact for customer inquiries, complaints, and feedback, resolving issues promptly and effectively.
- Collaborate with other departments to enhance overall customer satisfaction and optimize business processes.
- Stay updated on industry trends and best practices to continuously improve operations and offerings.
Requirements:
- Fluency in English and either Spanish or German (bilingual proficiency is essential).
- Proven experience in the tourism industry, with a track record of leadership and team management.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to thrive in a fast-paced environment and adapt to changing circumstances.
- Detail-oriented with a commitment to delivering excellence in customer service.
- Preferably, a degree or diploma in tourism management, hospitality, or a related field.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development within a dynamic and expanding company.
- The chance to work with a passionate team in a vibrant and exciting industry.
If you are ready to take on a leadership role in the tourism sector and contribute to unforgettable experiences for travelers around the world, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to [contact email or application link].
Join Red Sightseeing and be a part of shaping unforgettable travel experiences for our customers!