AdressYour main responsibilities are
- Develop, manage, and assume accountability for sales activities among assigned customer accounts for shipowner sales team.
- Manage the newbuilding and after sales-activities and customer relationships in order to reach sales targets and customer satisfaction on a consultive sales base.
- Tactical: Promote new life-cycle products following processes and standards based on the organization strategy- Capable to set short- to mid-term operational plans.
- Able to work in a cross-function organization (i.e. parts coordination management, field service, sales support etc.).
- Maintain and further develop own customer portfolio relationships.
- Create Account Plans for major customers (AAA, AA), execute the plan, and update changes throughout the year.
- Develop and maintain Customer Satisfaction (CEM).
- Collect and communicate market intelligence and competitor information.
- Propose customer-specific sales target based on market outlook, identified opportunities, and strategy.
- Create, maintain and manage all customer visit reports and opportunities in CRM.
- Maintain accurate customer records among assigned customer accounts.
- Ensure that customer inquiry, orders, and complaints are responded to in a prompt and satisfactory manner.
You will shine in this role when you have:
- At least 5 years of related experience in marine industry;
- Bsc/Msc Engineering/Machinery is preferred ;
- Maritime university graduates are preferred ;
- Good commercial and negotiation capabilities
- Experience in successfully working with various stakeholders to delvier on customer expectation in international company;
- Advanced English that can be used as working language;
- Knowledge of Salesforce or any similar CRM
Why you and us
We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.
Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application 30th March 2024 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Tina Zheng, Talent Acquisition Specialist (tina.zheng@wartsila.com) with any questions related to this position. (only for questions from direct job applicants, applications through email will not be recorded or responded to)
Please apply by 30th March 2024 at 23:59 Chinese Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.
Last application date: 30/03/2024
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
