Adress All those millions of people around the world who use Domestic's products have one thing in common: They are all going somewhere. Whether they are RV users, boat owners, truck drivers, hotel guests, lovers of the great outdoors or simply on the move as part of their profession.
Our job is to meet their essential needs on the journey, like cooking, keeping food fresh, taking care of personal hygiene and maintaining a pleasant temperature. That way, they can explore more, see more and stay away longer. We call it Mobile Living made easy.
Er du flytende i norsk, liker å gi kundeservice i verdenklasse og har interesse for Mobile Living? Så fortsett å lese!
About the position
Our Inside Sales/customer service department takes care of customers from all the Nordic countries. We give advice by phone and e-mail, as well as send offers and place orders. We give recommendations from our product range at each individual customer's expense for their workshop, caravan/car, boat, kitchen, terrace, truck and car.
As Inside Sales Agent with Dometic, you work independently and are part of a team where you collaborate to provide optimal customer service. Our office and warehouse are in Västra Frölunda, Gothenburg.
Your main responsibilities
Processing of orders, return procedures, crediting
Order management of normal orders, direct shipments, sales promotion orders
Actively call customers with campaign offers, code results in ERP
Signalling of delivery problems, escalating if necessary
Maintain pricing
Advise customers with technical information (up to a certain level) on products and price
Support Field sales/KAM when preparing quotations and campaigns.
To be successful in this role, we believe that you possess the following skills, competencies & characteristics
Strong administrative skills
Good IT-knowledge
Positive mindset
The ideal applicant will be fluently bilingual in both Norwegian and Swedish, ensuring smooth communication across our Scandinavian markets. A background in Economics or Business is essential & meritorious.
What do we offer?
We build our future, we play to win, we embrace change, and we walk the talk. Join us in making Mobile Living easy!
Working for Dometic means working for a strong brand and being a part of a global and collaborative work environment. You are offered an interesting role with great opportunities to grow and take on new challenges. Working for Dometic also means:
Permanent employment
Healthcare allowance
Regular health checks
ATF (additional 6-7 days off per year)
Joint breakfast every morning
Hybrid work
Collective agreement
Dometic is passionate about building an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences.
If you have any questions regarding this position, reach out to hiring manager Mats Danielsson at mats.danielsson@dometic.com.
Kindly note that due to GDPR we will not accept applications via mail. Please use the link to apply.
