Job summary
IT Service Desk Specialist positionGlobal paint producer with operations in over 20 countriesBased at the headquarters in Tranemo
Job seniority: mid-to-senior level
Responsibilities
• Provide support to employees with infrastructure and general IT• Manage digital tickets, purchase IT equipment, and troubleshoot• Support local operations while being a part of the global ICT team
Requirements
• Degree in computer science or related field, or 5 years of relevant work experience• Experience in technical helpdesk and user/customer support• Knowledge of ticketing systems, infrastructure, Microsoft environment, and hardware• Fluency in English and a valid driver's license
Key Skills Needed
• Technical helpdesk support• User/customer support• Ticketing systems• Infrastructure• Microsoft environment• Hardware troubleshooting• Fluency in English