Swedish Speaking Customer Account Advisor In Malta

Job summary
Customer Account Advisor at bet365Part of the European Customer Service teamHelping customers with queries related to their bet365 account
Job seniority: entry level
Responsibilities
• Provide support to customers via Live Chat and email• Review and escalate customer reviews to superiors when required• Liaise with internal teams to review customer queries on various topics• Deal with betting, payment, verification, and general account inquiries
Requirements
• Fluent spoken and written Swedish• Good written and spoken English• Passion for delivering outstanding customer service• Ability to problem-solve and find resolutions• Willingness to work any five days out of seven including weekends
Key Skills Needed
• Fluent spoken and written Swedish• Good written and spoken English• Problem-solving• Customer service
Benefits
• Complete relocation package• Attractive salary with opportunities for advancement• Generous bonus payments• Life Health insurance• Gym Membership• Pension savings• Hybrid Working Model