AdressAbout the Role
Customer Service is a function within the Sales and Marketing organization at Essity at the Mölndal office. You will be working with several markets in the Nordic region and will be part of a team consisting of both front- and backoffice functions.
This is a temporary summer worker position for the period June - beginning of August, based at our Mölndal office. You will report to the Customer Service Team leader.
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
What You Will Do
As a Customer Service Representative, you will:
- Provide excellent Customer Service to external and internal customers using our case management tool.
- Advice on inquiries about product availability, delivery times and the status of order for example
- Work in SAP and process the daily sales orders so that they are dispatched, invoiced, and paid on time (Order to cash)
- Register and follow up on customer complaints
- Collaborate with customers and functions within the organization, such as production, warehouse, sales, transport, and distribution to resolve daily challenges.
- You will support our Swedish, Norwegian, and Danish markets.
Who You Are
- University studies within Business Administration, logistics or equivalent.
- Fluent written and spoken Swedish and English languages.
- Service minded.
- Solution oriented approach.
- Ability to prioritize and take decision under time pressure.
- Experience from working in SAP is an advantage.
- Furthermore, to succeed in our jobs, we believe that you have good interpersonal skills, a strong willingness to learn and do your best as well as having a positive attitude.
What We Can Offer You
At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards
Together, we are improving lives, every day.
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date:
19 mars 2024
