AdressJoin us on our journey for a better tomorrow.
We are at the forefront of an exciting and transformative journey - the development towards smart and connected factories. Embracing and driving this dynamic change in the industry, we are expanding our R&D department looking for a Field Application Engineer. Our solutions support manufacturing customers worldwide to make data-driven decisions to achieve flexible, efficient and sustainable production.
Your role
In the role as Field Application Engineer, you will have a multifaceted task that involves traveling to customers to provide technical support, as well as collaborating with our development teams to enhance our products and deployments based on field experience. You will work closely with both internal teams and external customers to ensure that our technology meets and exceeds expectations. This is a dynamic role offering extensive interaction with our industrial customers worldwide and challenges in the form of advanced technical problem solving.
Area of responsibility:
- Provide technical support and assistance to customers on-site, addressing inquiries and resolving issues.
- Gather insights from customers and collaborate internally to improve products and implementations.
- Conduct product demonstrations and presentations to showcase the capabilities of our technology.
- Assist customers with product integration, troubleshooting, and post-sales support.
- Develop and maintain strong relationships with customers to ensure customer satisfaction and retention.
- Stay up-to-date on industry trends, market developments, and competitor offerings.
City: Nacka, Stockholm. We have a hybrid workplace. The role includes frequent visits to our customers around the world.
To succeed, you will need
- A technical university degree, ideally a Master of Science in Computer Science or a related field.
- Demonstrated experience in a similar role, providing technical support and innovative solutions.
- Proficiency in English is essential, enabling effective interaction with both technical and non-technical stakeholders.
- Willingness to travel extensively to customer sites worldwide.
- Ability to thrive in dynamic and fast-paced environments, adapting quickly to changing priorities and challenges.
In return, we offer you
At Atlas Copco, we have a friendly atmosphere and a culture known for respectful interaction and ethical behavior. We value personal development and wellbeing, and we are proud of how we help and support each other. We offer opportunities to see your ideas realized and make an impact. As part of the Atlas Copco Group, you have access to global job opportunities and in this role you get to travel extensively. See the world with Atlas Copco!
You are welcome to contact the recruiting manager Andreas Jansson, andreas.jansson@atlascopco.com, for more information. We are looking forward to your application via our webpage!
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
