AdressHow would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine - along with flavorful Portuguese cuisine - sound like an option you'd like to explore?
Lisbon is a vibrant and charismatic city, and one of the finest capital cities in Europe. The city boasts a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions.
There is a lot to see and do - come and join our ever-growing Customer Care team in Lisbon!
Job Description
- As a Customer Support Advisor, your mission will be to assist our customers with any issue during and after their order.
- Assist customers through inbound calls enthusiastically and professionally.
- Support customers by providing information about products and trying to close the sale over the phone.
- Support customers on the resolution of delivery topics (e.g., where are the deliveries at, deliveries that went wrong, is there any stock available, etc).
Requirements
- Being fluent (C2 level) in the Norwegian language
- Good knowledge of English (B1-B2 level) required
- Computer skills (basic skills mandatory, advanced skills like coding preferential)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, listening skills
- Proactive and quick learner, able to adapt
- EU citizenship or work permit for Portugal
What you are offered
- Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
- Refunded airline ticket
- Fixed monthly salary + bonus
- A contract focused on a long-term relationship
- Possibility to work remotely from anywhere in Portugal's mainland
- Health Insurance
- Professional growth & development opportunities
- Special HR team organizing events, sports tournaments, parties & trips
Benefits of Portugal
Living in Portugal offers many advantages: a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living. Medicine and education are well developed here, and residents are offered tax exemptions.
As most Portuguese people speak English, one does not need to be fluent in Portuguese to live there.
Employers must also pay employees a meal allowance for each workday. Our client pays it through a special card or ticket which makes the meal allowance tax-free.
Welcome with your application!
Department Customer Support Locations Stockholm Remote status Fully Remote
