We are looking for a Lead Content Designertocreate exciting and long-lasting emotional impact for our users inall in-product experiences.
As a Lead Content Designer you will be working in partnership with design, marketing and technology and be responsible for hands on driving and executing the content that supports our digital products.This roleis located at our HQ in Stockholm.
Job Summary:
Working with another senior Content Designer, you will be responsible for the content created for all in-product experiences. Day to day you will oversee the creation of processes, and ensure quality and governance of content, as well as being involved in working with product teams to create required content.
You will be expected to lead, mentor and help your team mates, as well as ensuring the content design craft is represented outwardly - by working alongside key stakeholders to grow the profile of content and encourage cross-team collaboration.
Responsibilities:
- Determine overall strategy for in-product content throughout all touchpoints and product experiences.
- Ensure alignment of strategy with Brand & Marketing stakeholders and counterparts.
- Oversee the creation of process and ensure quality and governance of content.
- Participate in the production of content, e. g research, concepting, UI copy, microcopy, onboarding, tutorials, user flows, error handling, CTAs, style guides, accessibility, localization, in line with the domain's or product team's strategy and roadmap.
- Identify strategic solutions ahead of the current known roadmap by collaborating with product designers on product visioning through prototyping and storytelling.
- Work across teams, coordinate requests from multiple teams and align work between teams as well as proactively find opportunities within multiple teams.
- Establishes systems and processes that will support the democratization of writing, and ensures a consistent tone of voice across the whole epidemic platform.
- Advocate and demonstrate the value of writing across teams within domains.
Requirements:
- Great communicator and storyteller, experience working in cross-functional teams and collaborating with various stakeholders.
- Trusted mentor to more junior team members, as well as confident educator tostakeholders.
- Proven track record of delivering and measuring impact of content within a product organisation
- Experience in creating tone of voice guidance and content strategy.
- Excellent collaboration with UX design teams and inspiring content workshops skills.
Preferred Qualifications/ Bonus Skills:
- Experience working in a complex, fast-moving product organization.
- Having worked with or towards B2B/Enterprise.
- Experience with a global customer base across multiple languages.
- Experience of process mapping and defining new process.
Equal Opportunity Employer:We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.
ApplicationDo you want to be a part of our fantastic team? Please apply, in English, by clicking the link below.Be sure to attach or link your portfolio to your application, we will not process applications with missing portfolios.
Department Product Locations HQ (Stockholm) Remote status Hybrid Remote