Are you a humble, experienced Technical Writer with expertise in operational processes and a knack for creating compelling product descriptions?
Our client needs a team member to write easy-to-understand documents and product descriptions. You'll follow ITIL standards for things like incidents and changes, and turn complex tech details into engaging content for both teams and customers.
About You and the Role:
- Create clear product/service descriptions for external customers and internal process documentation
- You should be well-versed in operational processes, particularly ITIL standards like incident and change management
- You'll be part of a team, developing easy-to-understand technical content that's also appealing to customers
Of utmost importance:
- You've written technical content in operational areas before
- You can improve existing documentation on your own
- You have experience in documenting ITIL processes
- You're good at writing product descriptions that speak to external customers
- You enjoy working across different teams and collaborating effectively
- Your editorial and review skills are top-notch
- You're excellent in both collaboration and communication
- You're familiar with using Confluence for documentation
Does this sound like you? If so, let's get in touch! Whether you're seeking a freelance assignment or project-based employment, we're open to both. Start date : February
Workload : 100%
Duration : 6 months with possible extension
Placement : At client's office in Gothenburg
Last day to apply : January 29
Contact :
About Fisken i vattnet
Welcome to a thoughtful consultant agency with a variety of specialists for contemporary communication and marketing. We deliver through the entire content journey, from strategy to daily maintenance. We prefer working close to our clients as a part of their teams, with the agency's collective competence in the background. For us, it's about conveying meaningful contexts where both you and we feel like the 'fish in the water'.