AdressAttention to Detail and Strategic Vision?Look no further! We're in search of an open-mindedGlobal Sales Operations Manager who's ready to disrupt and transform the current methods, processes, and tools across Ascom's entire sales force!
Your tasks and responsibilities include ...
- Being Process Expert in the D365 program.
- Ensure that sales processes and tools are aligned with Ascom key priorities
- Business Analyst and Test Lead: Responsible for requirements engineering, planning, and executing the test strategy, including unit tests, integration tests, data migration tests and user acceptance tests.
- Provide training to regional super users and Ascom ICT support personnel.
- Support Ascom ICT in planning and execution of D365 upgrade projects
- Drive continuous improvements to sales processes and tools
- Prioritize changes in sales processes and tools in close collaboration with Head of Global Sales Operations, region sales and Ascom ICT and own the sales tools roadmap.
- Document and maintain functional descriptions, and supporting/guiding material for sales
- Support regions in implementation and execution of global standards, harmonization, and best practices.
- Stay abreast of changing technology and Sales Operations best practices.
Your qualifications and experience ...
- Bachelor's degree in information systems, business economics, and/or related field
- Minimum 5 years' experience working in Sales Operations, commercial excellence, or similar functions.
- Deep understanding of Ascom's sales processes and tools and comfortable building and driving initiatives around optimizing those systems, building reports, and communicating insights clearly.
- Experience in driving global change initiatives in multi-cultural environments, and to clearly communicate on the strategic vision and how this connects to processes and tools.
Your skills and competencies ...
- Excellent communication skills, addressing all levels within organizations with impact.
- Excellent interpersonal and relationship skills: Leading others
- Understand sales, sales processes/tools, and cultures across the world. Ability to empathize with regions.
- Consulting and project management skills to elevate the role and impact of Sales Operations.
- Strong customer focus and stakeholder management skills
- High analytical and problem-solving skills
- Ability to think strategically and act operationally.
- Ability to work effectively in matrix environment.
- Proficiency in English, both, oral and written; knowledge of German, French and Swedish is a plus.
As a person we think you are ...
- Outgoing and 'people person'
- Analytical and structured
- Strong team player and collaborator
- Open to new challenges that disrupt current ways of working.
- Open-minded with the ability to think out-of-the-box.
- Able to set priorities, and deliver.
- Able to remain positive and calm, even under pressure
What we offer you...
- Dynamic team
- A company you can take pride in.
- Inspiring and collaborative colleagues.
- Abundant opportunities for personal and professional growth.
- The chance to work with cutting-edge technology in the healthcare industry.
We are...
Ascom is a global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for 160 years by providing them with technology to enable them to support their communities.
Our systems are used in over 12,000 hospitals worldwide and handle more than 800 million alerts each year (over 2 million alerts a day!). Our solutions positively impact the lives of everyone who visits 1 of the hospitals or care-homes we work with.
Together we can make a difference in the lives of the people who benefit from our technology.
To learn more about what we do, visit us at: www.ascom.com
Locations SE Gothenburg Remote status Hybrid
