AdressHelp us transform the way people save and invest. Become a part of our journey to build an inspiring and innovative platform for savers and investors in the Nordics. Here's your opportunity!
In brief
We are looking for an experienced and skilled Pension Administrator with focus on general handling of Swedish and Finnish Investment and Capital Insurance and specifically the Finnish death estate handling process.
Do you work independently, have a high level of ambition, are structured and efficient, and at the same time passionate about providing good customer experience? Then apply for this permanent position and become part of our team within Pension Operations.
The position is based in Stockholm, and you report to Head of Pension Operations in Stockholm, Sweden.
This is part of the role
As a Pension administrator, you´ll work with various administrative tasks that require accuracy and extensive knowledge in the pensions area. We are therefore looking for someone who has previous experience from a similar role and is familiar with handling pensions, product regulations, routines and insurance contracts for life and pension insurance. The Pension operation team has a close cooperation with other parts of the organization.
You will manage all, or part of the customer journey for our products and services. It includes new opening, maintenance of customer information, payouts and closures as well as death estate handling and final settlement.
Your tasks include, among other things:
- Case management of all stages in the management of Investment and Capital Insurance for Sweden and Finland
- Manage death estates in Finnish
- Customer communication
- Creating and updating current manuals and routine descriptions
- Answer questions from internal departments, customers and external parties
- Regression tests of existing and new functionality
- Development work
This is you
You are genuinely interested in the pension area and with a learning mindset. Your work style can be described as goal- and service-oriented, responsible and without prestige. You have the ability to see the big picture and consequences, but when required, you can work detail-focused, sometimes under a heavy workload. We believe that you are a meticulous and structured person with an eye for numbers and details who wants to be part of a team and building efficient and scalable processes.
To thrive in this role, you need to be interested and understand how to apply current regulations such as GDPR, AML in your daily work. Understanding our customers’ needs and applying customer focus in your work is a matter of course. In addition to excellent knowledge of Finnish and Swedish, you are comfortable and express yourself well in spoken and written English.
Key responsibilities
You have experience in banking and/or the insurance industry with good knowledge of the Swedish and Finnish pension and insurance systems as well as Finnish estate management, i.e. have documented experience in similar positions. Experience from the Lumera insurance system is advantageous, also university studies in economics, finance or law, or other relevant insurance education. In addition, we see it as meritorious to have good knowledge of how processes for pension administration work, which parties are part of the value chain and how IT supports our daily work, as well as understanding banking and the insurance industry’s requirements.
About Nordnetters
We value experimentation and continuous improvement. With an impartial approach, we welcome new ideas to boost our progress. Sharing knowledge and learning from our setbacks is part of the game. We have the courage to ask questions and admit that we do not have the answer, all the time. We believe that straightforward and transparent communication build trust and inclusion.
Culture is built and cared for, each day by everyone. We’re proud of ours. Having a flat organization where anyone can talk to anyone creates a warm and friendly atmosphere worth protecting. We believe in a culture where every effort counts and where everyone is being recognized. A culture embracing our core values - passion, simplicity and transparency on all levels, no matter who you are or what you do.
What we offer
We offer you the opportunity to work in a great team within a friendly Nordic environment with a strong focus on innovation, product development and technology. We are proud of the friendly and humble environment and commit to our goals as a team.
We are 800 employees in Stockholm, Oslo, Helsinki and Copenhagen.
You can also visit us on: www.nordnet.se, www.nordnet.no, www.nordnet.dk and www.nordnet.fi.
Application
If you have questions, please contact Veronica Södergren, Head of Pension Operations på mail: Veronica.Sodergren@nordnet.se
Apply today- we will start interviewing immediately. Please note that we do only accept applications through our recruitment system, hence no email applications will be considered.
We want to inform you that Nordnet conducts mandatory credit and background checks, as well as drug testing as a part of our recruitment process.
We look forward to receiving your application!
