Business Process Expert, Process & Project Management, Transaction Banking

Would you like to join a team that has fun together and high ambitions for developing the business for future needs? Do you enjoy tasks that challenge you? Are you well versed in Business Process Management (BPM) and have proven experience in leading BPM implementations in business areas? Then you might be our new Business Process Expert.
At Nordea, we see that the world is changing fast - and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together - and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.
About this opportunity
In the Process & Project Management (P&PM) team we are recognized for leading and supporting the Business Process Management and Project Management capabilities throughout Transaction Banking (TxB) P&PM is part of the Commercial Portfolio Management unit that also spans the areas of value propositions & partnerships, pricing excellence.
In P&PM we are now looking for an experienced Business Process Expert to join a Nordic team and play a vital role by being responsible for parts of the BPM framework and implementation towards our business units. In this role you will drive and support the line organisation in improving Business Processes and ways of working. This is an opportunity for you to make an impact on the ongoing transformation of the Transaction Banking industry.
What you'll be doing:

• Being responsible for implementing and governing parts of the BPM framework in Transaction Banking, supporting the Process Owners, Process Managers and Process Specialists
• Working with process mappings and support others to do the same
• Working closely with other Business Process Experts in our team
• Facilitate improvement work across the TxB value stream
• Driving and supporting identified key change initiatives (e.g. process improvements)
• Proactively engaging with stakeholders to build strong relationships
• Contributing to the overall development of capabilities in the team

Welcome to a team where you will be a part of an exciting and fast moving area that offers great potential to contribute to our transformational journey, as well as building an understanding of the whole value chain within TxB. The role is based in the Nordics or Baltics. (Preferably Finland)
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.
To succeed in this role, we believe that you:

• Have an excellent understanding of Business Process Management methodology
• Are a self-driven, structured professional with a proactive attitude and a big intrinsic drive
• Have a strategic mindset with strong business acumen
• Have excellent analytical and problem-solving skills with proven experience in structuring and presenting complex problems
• Thrive in a fast-paced environment, manage multitasking well and have an excellent ability to prioritize and deliver within short time-frames
• Have great communication, presentation and facilitation skills
• Are competent in stakeholder management and building networks
• Are a solid team player with high integrity

Your experience and background:

• Evident expertise and proven experience in implementing Business Process management
• Expertise in mapping processes and connecting it to strategic goals.
• Experience with MEGA Hopex platform (Nordea's chosen process mapping tool) is preferred
• Experience with Cash Management processes is an advantage but not a requirement
• Experience in Project Management or business development is preferrable
• High proficiency in Microsoft Office, especially PowerPoint
• Master's or Bachelor's degree in relevant field
• Excellent written and spoken communication skills in English

If it sounds like you, get in touch!
Next steps
Submit your application no later than 06/02/2024 . For more information, you're welcome to contact Christopher Plummer by mail: christopher.plummer@nordea.com.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Only for candidates in Sweden: For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.
#LI-Hybrid #Mid-Senior
Department: Business development / Product and Service develop
.buttontexta24311324f054473 a{ border: 1px solid transparent; } .buttontexta24311324f054473 a:focus{ border: 1px dashed #0000a0 !important; outline: none !important; }
Learn more about usLearn more about us
How we recruit
Who we are
Sustainability in Nordea
Our purpose and values