AdressCan you really reach out to the whole world, creating a better everyday life for the many people? In Älmhult, Sweden you can. Älmhult is home to IKEA of Sweden. Here the IKEA range is developed and made available to stores and customers all over the world. We are here to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them. That is our promise, and we do this every day with great passion and energy.
Job description
At Range Area Bathroom & Water we are now looking for a Meeting the Customer Specialist.
In range area Bathroom and Water we are a group of people that are passionate about the only room in the home where you get to be alone, where there are in many countries more than one bathroom, where our living situations can be so different, we are serious about water and we share an inspiring vision: "to make life better for the many people". Our goals are to provide the affordable dream bathroom delivering a complete and relevant and functional range to our customers and we are looking for someone who shares our positive attitude and values.
As RA (Range Area) Meeting the Customer Specialist you ensure that the sales related requirements for a successful meeting with the customer are incorporated within the development of a defined business for both NEWs and running range.
Your main responsibilities are to lead the commercial contribution for new range development into the development/project teams. You will also be responsible to lead the collaboration and market input to secure the commercial requirements for the defined business. As well as the content of the Meeting the Customer components in the projects including easy buying easy selling, pricing, business case and being responsible for value-based pricing for your RA.
In your assignment, you are the expert in how the range that you are responsible for meets customers and co-workers in an omnichannel IKEA and enable selling readiness for all retailer markets.
Among other tasks, you are also responsible for:
- Competitive price market input to set the recommended sales prices, and the follow-up of pricing KPIs.
- Defining the needs and requirements for range related buying tools to support the buying processes.
- Range and product knowledge and contributing to the development of range and product communication by identifying the need and setting the requirements for an easy buying and selling process.
- Range and product knowledge content related to easy buying and selling to retail partners.
- Securing that the selling requirements of the IKEA retail system are met within defined range offer.
Qualification
To shine in this role, we think that you have passion for business, entrepreneurial spirit for creating company growth and great customer experience. You are also inspired by the IKEA brand, positioning and how Bathroom & Water can contribute to a better everyday life for the many people. You act as role model, leading by example and promoting the IKEA Values and Culture.
You can focus on a defined range area while maintaining a holistic perspective of cross business needs, opportunities, and the areas impact on total IKEA. You are a good team player and have proven capability to influence stakeholders in order achieve the common goal and you have capabilities to bring data, information, and knowledge to understanding and transform it into insights within the scope of the assignment. Building trustful relations throughout the IKEA network is also key in this role and you should have passion for complex businesses and challenges.
We are looking for someone with comprehensive knowledge about the market and competitor landscape of Bathroom & Water. High knowledge in Sales processes and the year cycle. High knowledge in the retail environment, Customer experience map and how the offer meets the customer in different touch points. You also have good knowledge in conversion drivers in the Omnichannel environment.
Fluent in English, both spoken and written.
RA Meeting the Customer Specialist reports to RA Commercial Manager
More Information
Are you ready to make the world a little better, together? We want to hear from you!
We are looking forward to receiving your application - CV and motivation letter, in English, by April 7th 2024.
If you like to know more about the position, please reach out to recruiting manager Juha Vasenius . If you have any questions regarding the recruitment process, please contact P&C Recruiter, Carolina Reventberg .
